Returns & Exchanges
At Trtl Travel US, we want you to be fully satisfied with your journey, which is why we offer a 60-day return policy for all unused products in their original packaging. Whether you need a different size or a full refund, our hassle-free process ensures your travel comfort remains our top priority.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery back to our warehouse.
Pack and Ship
Place the items in their original packaging, attach the return label securely to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
After our team inspects the returned goods, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing